Refund Policy
At TT Sarees, we strive to provide high-quality Sarees & Nighties that meets your expectations. However, if you are not completely satisfied with your purchase, we’re here to help.
1. Eligibility for Refunds
We offer refunds under the following conditions:
-
The product is damaged or defective upon delivery.
-
The product delivered is different from what was ordered.
-
The product is not as described on our website.
To be eligible for a refund:
-
The item must be unused and in the same condition as received.
-
The item must be in its original packaging.
-
The request for a refund must be made within 2 days of delivery.
2. Non-Refundable Items
Refunds will not be provided in the following cases:
-
Change of mind or personal preference.
-
Minor variations in color, grain, or texture due to the natural nature of teak wood.
-
Products damaged due to misuse, improper handling, or self-repair attempts.
3. Refund Process
To request a refund, follow these steps:
-
Email us at Lushfashion100@gmail.com with your order number, reason for refund, and supporting images (if applicable).
-
Our team will review your request within 3-5 business days and inform you of the next steps.
-
If approved, refunds will be processed within 7-10 business days to your original payment method.
4. Late or Missing Refunds
-
If you haven’t received your refund after 10 business days, please check with your bank or payment provider.
-
If the issue persists, contact us at Lushfashion100@gmail.com for assistance.
5. Return Shipping
-
In case of a defective or incorrect product, we will bear the return shipping cost.
-
For all other cases, the customer is responsible for return shipping costs.
6. Contact Us
If you have any questions regarding our refund policy, feel free to reach out:
📧 Email: thiruchendurtextiles124@gmail.com
📞 Phone: +91 95857 77277
📍 Address: No.53, Appanaikanpalayam Bus Stop, Thudiyalur to kanuvai Road, Coimbatore - 641017
